Whether you’re undergoing a renovation or tackling day-to-day DIY tasks, it’s helpful to hear what you thought about the quality of our products. Your opinions matter, especially to other shoppers who are undergoing their own project and also to us, who always work to improve our products and services.
How to leave a review on our website:
Step 1: Sign in to our website
Step 2: Find your product and click on 'Write a review'
Step 3: Rate your product
What to include in your review
- Focus on featured and benefits of the product. Be constructive and thorough.
- Explain how you used the product and talk about your personal experience.
- Note that all reviews are authenticated by a third party and competitor names, personal information, and bad language won't be published.
Great product, they attach perfectly and the finish looks professional and chic. I was told by a professional that the wood quality was great aswell.
What happens next?
Once submitted, it will be moderated before we post it on our website. This can take a couple of days, so don't worry if your review doesn't appear instantly.
See our Customer Reviews & Ratings Terms of Use below. Please note that we can't publish any reviews that don’t comply with these guidelines.
How to leave a review on Trustpilot:
Step 1: Click the link to our Trustpilot page and click 'Write a review'
View Trustpilot
Step 2: Give your experience a star rating from 1 to 5
Step 3: Share your experience in a few words - and if it's about a specific store, make sure to select it before hitting 'submit'
What to include in your review
- Keep your online reviews friendly and civil, as they are public.
- Freedom of speech is important, but avoid untrue and defamatory statements.
- For negative experiences, stay calm and objective; focus on facts.
- You can always update your review if your experience or opinion changes.
- Double check you're reviewing the correct company.
- Remember to proofread your review for errors before submitting.
Review examples
What happens next?
We take feedback seriously. Once you leave a review, our customer service team will respond as soon as possible.
Terms & conditions
Rate and review terms and conditions
These terms and conditions ("Terms") govern the process for submitting customer reviews ("Reviews") on www.wickes.co.uk.
We will determine, at our sole discretion, whether a Review breaches these Terms.
Customers may post Reviews provided that it: 1. is a genuine and honest review of the product experiences; 2. relates to the product itself; 3. complies with the law applicable in England and Wales, and in any country which it is posted.
A Review must not: 1. refer to any customer service, delivery or availability for the product; 2. be defamatory to any person; 3. use obscene, offensive, hateful or inflammatory languages or images; 4. promote sexually explicit materials; 5. promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; 6. be likely to deceive any person; 7. infringe any copyright, database right or trade mark of any other person; 8. promote illegal activity; 9. be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety; 10. contain any advertising or promote any services or web links to other sites.
All Reviews submitted will become the exclusive property of Wickes. We shall have the right to edit, adapt and publish any or all of the Reviews, and may use them in any media without attribution or compensation to you. By posting a Review, you deemed to have waived your moral rights in all copyrights relating to the Review.
Reviews are subject to (and these Terms for part of) the Terms of Website Use. Consequences of you breaching these Terms may result in the immediate, temporary or permanent removal of your Review and us withdrawing your access to part or all of our website.