Customer Services

If you have any questions or comments, feel free to get in touch by phone or post. We're here to help.

Delivery information relating to online and telephone orders, including delivery times and costs.

See the status of your order with our handy tool to track its location whilst it is on its way to you.

This section contains details of our policy and procedures regarding all aspects of returns and refunds.

Some frequently asked questions regarding product information, shopping online, delivery and pricing.

Some helpful guidelines on how to rate and review your Wickes purchase and share your thoughts with others.

The Wickes store locator allows you to view contact details, opening hours and a map of your nearest store.

With our Click & Collect service you can order online then collect from your local store within 30 minutes.

Wickes Gift Vouchers are a great gift idea for friends and family to help improve their home.

In the trade? Becoming a Wickes TradePro member is quick and easy and will save you money.

If you are thinking of updating your kitchen or bathroom, book a free design appointment wth one of our Design Consultants.