Wickes Price Match Promise

If you find an equivalent; comparable product cheaper locally, we'll match it on price.

When can I use the Price Match Promise?

Before a purchase from us in store: if you want to make a claim before you've bought the product from a Wickes store, we'll ask you for the details of the other price you've found.
After a purchase from us in store: if you've already bought a product from us in a Wickes store and then found it cheaper elsewhere, we can action our Price Match Promise and refund you the difference as long as it is within 7 days of you making your original purchase from us.
The decision to make a Price Match Promise is down to the Store Manager or Duty Manager and their decision is final and non-negotiable (whether you have proof or not).
Our Price Match Promise applies only to products purchased in a Wickes store. It does not apply to products purchased online.

Price Match Promise requests should be made in a Wickes store.
If the request is being made after your purchase, the request needs to be made in the Wickes store where the product was originally purchased.
Whether the request is being made before or after purchase, we will ask to see proof of the other product along with its price and promotion (if applicable) available.
Proof is in the form of a receipt, invoice or quote from a competitor

We will match the price from a competitor when their store is within a 10 mile radius of the Wickes store in which you are requesting the price match to be made.
The product needs to be in stock and available to buy in a competitor’s physical store.
The competitor’s prices need to be publicly available to all. For us to verify these prices, they need to be currently available in the competitor's store.
We do not consider wholesale or negotiated prices as a valid comparison.
The competitor retailer price to be matched must include VAT.
Price Match Promise applies only to products purchased in a Wickes store. It does not apply to products purchased online.

The price match must apply to a new, equivalent product(s) with the same specification and pack size/quantity.
The Store Manager/Duty Manager's decision on what is an equivalent product is final.

We match all prices based on the selling price available at the point of purchase.
We do not include the following promotions: free gifts/giveaways, online only deals, product bundles, reward based promotions or competitor promotions available through third party-websites/non public vouchers.

We do not price match our Wickes Bespoke Kitchen or Wickes Bespoke Bathroom ranges. For all pricing related queries on a Bespoke Kitchen or Bathroom quote or order, please speak to a member of the team in store.